If you’re having a technical problem when buying on Prestigier, check these common issues:
- Something is wrong with my order
- My location is wrong when estimating
- Is Prestigier Down?
Something is wrong with my order
If you’re experiencing an issue with your order, you must work with the seller to try to resolve the problem.
If you already contacted the seller, and they’re unable to help, you may be able to file a case. A case is a formal way to report and mediate a problem with an order on Prestigier. You can file a case if your order wasn’t delivered, or if the item(s) you received wasn’t as it was described on Prestigier.
My location is wrong when estimating
If your location is wrong when estimating your delivery costs on a listing page, you can update your location for delivery estimates on the listing page.
Is Prestigier down?
When Prestigier experiences a major service interruption, we send out a tweet on our official account and make a public statement.
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